You can’t improve what you can’t measure. What you choose to measure quietly becomes your strategy. Here’s how we build benchmarks that define what better means.
This post is a placeholder. The full article will cover:
Benchmarks as strategic documents
Why a well-built benchmark is a statement about what your product should be good at, not just a test suite.
From anecdotes to standards
How we turned scattered quality feedback into repeatable evaluation sets that every model and prompt change runs against.
The failure modes of bad benchmarks
Overfitting to the eval, measuring the easy thing instead of the important thing, and letting stale benchmarks freeze old priorities in place.
Making the benchmark everyone’s job
How engineers, operators, and domain experts all contribute cases, and why that keeps the standard honest.
Full post coming soon.